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Product feedback

Contact details

Your child

Your feedback

    Contact us by phone

    Our friendly Consumer Engagement team is available take your calls between the hours of 8am – 4pm Australian EST, Monday to Friday.

    For Australia please call toll free 1800 028 334.

    Please ensure to have the product name, barcode number (the barcode is found on the back of the packaging), and manufacturing code (a long printed number containing a date) handy.

    At times you may experience a short delay in being connected to one of our team. This is usually because our team members are spending the time required to provide a high quality service to another parent or we may be experiencing an increased number of incoming calls. Your feedback is very important to us and we appreciate your patience.

    We would like to thank you for taking the time to contact us with your compliments or your concerns.