Ngala is an early parenting organisation based in Perth. They provide parenting support to families who live in Western Australia, though their on-line service is available to anyone. Ngala is primarily government funded and most of the services it provides are free to families.

Staff who work at Ngala come from a variety of different health care backgrounds. Early childhood nurses and educators, paediatricians, social workers and psychologists are specifically trained to support families with developing early parenting skills. Volunteer programmes are also available.

Services provided by Ngala:

  • Parenting education groups. These are held for two hours in a variety of suburban locations. They target the age group from birth to five years and are available for parents, grandparents and any caregivers. Topics covered are sleep, nutrition, play and development and dad’s workshops. The two hour session cost $25 per person or $35 for a couple. Ngala run day, evening and weekend education workshops.
  • Ngala Parenting and Play Time sessions are designed for families with children aged from birth to 6 years. They are an informal get together for parents as a first contact with Ngala services. They are held in a number of suburban locations and last for two hours. A gold coin donation is appreciated.
  • Consultations with parents can be offered via the phone, at one of 3 community centres, during home visits or video conference link. Consultations usually last for 1-1.5 hours and are booked at a time which suits each individual family.
  • Family Programmes, which include day and overnight stay for families. A referral from your GP or specialist is required before admission can be arranged.
  • Day Stay is designed to support parents with children under two years of age. It runs from Monday to Friday and helps with common parenting concerns such as feeding, sleep, adjustment to parenting and routine management. Waiting time to get in can be up to six weeks.
  • Overnight stay is designed to support parents for four nights and days. It covers issues like dietary management, sleep, relationships and communication. The waiting list for overnight stay is six to eight weeks. Often there is a consultation or day stay before overnight stay.
  • Parenting Plus In-Home Service is a home visiting service provided by Ngala professionals. They come to the family home for a 1.5 hour period and offer support and education around issues relating to sleep and settling, behaviour management and feeding, play and development. They offer a prompt service, within 3 days of initial contact. The cost per session is $350.00.
  • Ngala Helpline is a telephone information and support service. This operates from 8am-8pm seven days per week. It is the cost of a local call or for country users as there is a 1800 number to call.
  • Hey Dad WA works in conjunction with Ngala to provide parenting support specifically to fathers. Dad’s Time Fatherhood Sessions and Skilled Dad’s Workshops are held in some community locations.
  • Ngala Bluebird Childcare Centre is situated in Kensington WA. It has facilities to care for long day care and cater for 54 children.
  • Ngala is also involved in research activities which specifically relate to improving its work with families and young children.

Contact Details for Ngala:

Head Office

Phone: (08) 9368 9368 Email: [email protected]

Ngala Bluebird Childcare Centre
Phone: (08) 9368 9318
Email: [email protected]

Ngala Northern Community Service
Phone: (08) 9305 0749
Email: [email protected]

Ngala Rockingham
Phone: (08 9592 3692
Email: [email protected]

Noranda Family Centre
Phone: (08) 9275 2448
Email:[email protected]

Ngala Kwinana
Phone: (08) 9439 6863
Email: [email protected]

Ngala Pilbara
1800 111 546 (country callers) or local 9368 9368
Email: [email protected]

Ngala Helpline:
9368 9368 or 1800 111 546

Settling Techniques Suggested by Ngala:

  • Babies are born without knowing the difference between day and night time. It is useful for babies to be exposed to differences in lighting during the day and night. It takes between 6-14 weeks before babies can be expected to have a day and night rhythm.
  • Newborns sleep for around 16 hours in every 24. They have sleep cycles which last for 45 minutes and it is normal for them to wake briefly. Ngala settling techniques are based on babies following fairly regular patterns of behaviour.
  • Days are divided into feeding, sleep and awake patterns with sleep and play activities in-between. Parents are encouraged to look for their baby’s tired signs and aim to settle them before they get overtired.
  • Ngala has developed charts which outline “Suggested Sleep Patterns” and “Secrets of Good Sleepers”. These are an excellent resource for parents who often want to know how much sleep their baby needs to have for their age. (Check web-site details below).
  • Ngala advocate that it can be useful for parent’s to keep a diary to track their child’s behaviour. This is particularly useful when looking at feeding, sleep and wakeful patterns.
  • There is no consistent one size fits all approach to Ngala’s settling techniques. They use a framework of care known as “C” Frame, which means each family is supported with choosing their own goals and staff work collaboratively with parents to achieve them.


For more information see Baby settling or Baby Care