Tresillian is a Sydney based health service specifically designed to support parents in caring for their babies and young children. Tresillian has four family care centres which are based in the suburbs of Canterbury (Belmore), Penrith (Nepean), Willoughby and Wollstonecraft. Tresillian services are funded by the NSW Department of Health through Medicare.

Tresillian offers a number of services for families, depending on the age of their child and what level of support they require. Care is provided by staff such as nurses, social workers, paediatricians and psychologists who have specialty skills in Family and Child Health.

Services Provided by Tresillian:

  • A 24 hour telephone information and support line is available through the 24 Hour Parents Help Line. This is covered by the cost of a local call for Sydney residents, though is free for county callers. The benefit of this service is that it is immediate and parents don’t need to wait for an appointment to get help.
  • Tresillian offer a Messenger Mums service. This is an on-line, instant messaging service, available Monday-Friday 9.00am-3.30pm. You can message a Tresillian nurse for immediate contact. There is no cost for this service.
  • An Outreach Service is offered from the centres at Wollstonecraft and Canterbury. This is designed to provide families with home visits. This is a free health service to the community.
  • Day Stay units are provided for families who require intermediate levels of support with their babies. The units are situated at Belmore, Wollstonecraft and Nepean. Supervision, support and guidance with feeding, sleeping and general infant care are offered. Day Stay services are free.
  • Residential Units are based at Canterbury, Willoughby and Nepean. These are designed to offer a higher level of support. Families are admitted for 4-5 days on a 24 hour “live-in” basis. These provide a service for families who need more intensive support and parenting guidance. There is an accommodation and meal fee charged for parents. All medical costs are covered by Medicare or the parent’s private health insurance fund if they are insured.
  • Parent Education groups are run from Tresillian centres and within outreach programmes. Topics cover Sleep and Settling, Toddler Management and Adjusting to Parenthood.
  • Guthrie Child Care Centre is a long day care centre based at Wollstonecraft. This centre is open from 7.30am-5.30pm and is designed to care for a total of 40 children.
    Parents can contact any of the services Tresillian offer to enquire how they can be supported.
    NB- To use one of the Tresillian centre based services, parents need a referral from their Family and Child Health Nurse, GP or Paediatrician.

Contact Details for Tresillian Services:

Parent’s Help Line – From 7am Mon-Sun
1300 272 736

Settling Techniques suggested by Tresillian:

For all babies, settling management needs to be based on sensitive loving interaction from parents. Little babies do not fall into regular routines or predictable patterns of sleep until after three months. Every baby is different and the suggestions Tresillian make are offered as a guide only.

Babies from birth to 3 months:

  • A normal sleep cycle lasts 40-60 minutes. Some babies need help to settle and resettle when they progress through sleep cycles.
  • Look for your baby’s tired signs e.g. yawning, grimacing, clenched fists, jerky movements, crying.
  • When you see your baby is tired get them ready for bed by changing their nappy, making sure they are comfortable and placing them on their backs (check Wrap them in a light cotton or muslin wrap.
  • If your baby is quiet, allow them to settle themselves. If they are crying, stroke or cuddle your baby to soothe them. You might need to leave your baby for a little while to see if they will settle on their own.
  • If your baby wakes in under 1 hour, try to resettle them.

Check Settling Techniques Newborn-6 Months.

Babies from 3-6 months of age:

  • Aim for your baby to self-settle. Comfort them in the cot or with cuddles but try to encourage them to go to sleep by themselves.
  • Your baby might cry and fuss when you leave the room but listen to their cry and respond to them if they need you.
  • You can choose from a range of options to calm your baby. Warm baths, massage, cuddles, rocking, offering them a dummy or a top-up breast feed or a drink of cooled boiled water.

Check Settling Techniques Newborn-6 Months.

6-12 months of age:

  • Encourage your baby to self settle. Think about the conditions your baby needs to go off to sleep. These may include feeding, rocking, a dummy or being cuddled which can become problems if they aren’t readily available when your baby moves through their sleep cycles.
  • Leave your baby’s room before they are asleep. If they are distressed, stay until they are calm.
  • Use your baby’s cry and level of distress as a guide to whether they need you to re-enter the room and soothe them.
  • Consistency in your settling techniques becomes important at this age.
    Check “Settling Techniques 6-12 Months”:

12 months-toddlers:

  • A regular, predictable daily routine is important for this age group. Dinner, bath, story, quiet time and then bed.
  • If they are in a cot, lie your baby down, tuck them in and give your baby the opportunity to go to sleep. Leave the door ajar when you leave the room.
  • If they are in a bed and get out, take them back to bed and tuck them in. Stay calm but firm. Tell them it is time for them to go to sleep.
  • Avoid using a timed schedule to return to your child if they are distressed. Learn to gauge their cry as being a low level whinge to a genuine need for you to reassure them.

Check Settling Techniques 12 Months to Toddlers.

It can take a few weeks to change old habits of settling and adopting new ones. Don’t expect big improvements overnight.

For more information see Baby settling or Baby Care

Reference: Cited July 2009