I've had two sessions with Pixifoto, and I think it depends a lot on which photographer you get. The first time, Nina was 2 months old and the photographer was excellent, she took her time, made Nina smile heaps, and the big free pic we got was fantastic, plus we bought a couple extra, they were so good.
Then we went back at 5 months for another session, and the photographer was obviously not as experienced, and she took half the pics when Nina was wriggling, and none of them ended up centred properly! The big free one was alright, but only after I cropped it at home and put it in a smaller frame!
It's disappointing when you get your hopes up for beautiful photos and it doesn't happen - in my opinion we need to say something when we're not happy, as these people shouldn't be photographing babies if they can't do it properly! And yeah - you do get what you pay for - but with most of these freebies they take extras that they try to sell to you, so they should still take the time to do a professional job. Good luck!
This new forum is strange ...