ANGELCARE movement @sound BABY MONITOR $299 RIP OFF!! BROKEN!!NO REFUND with receipt 9wks old
Hi,BEWARE even with receipt you have no right to refund on faulty products..Purchased a ANGELCARE sensor BABY MONITOR 9 WEEKS AGO from BABY ON A BUDGET JOONDALUP WA, and have video on my digital camera unit not working properly as tick as if baby still in cot and alarm doesn't sound as it should after 20 seconds.WE WAITED 30MINS,went into BOAB for refund and told no it would go in for repair, I said I had rang the ACCC and they said item was not of merchantable quality and I had the right to seek a refund, SEEK being the key word, the shop can say no!! repair only, had this been a Tv or something yes I would of accepted repair, But as where talking about my daughters life here I'm sorely pi$$ed(excuse the language)that they could put a $300 VALUE ON MY DAUGHTERS LIFE!! BOAB CAN CLAIM ON INSURANCE, OR RIGHT OF AS DISPLAY STOCK,OR INSTEAD REPLACE, BUT THEY WILL NOT EVEN DO THIS!! I RANG DOCEP NEXT,HE RANG BOAB and tried to reason for at least an exchange unit, they said no, he said it's there rights, I asked WHERE"S MY RIGHTS all i want is a baby monitor that works,..to be cont..part 1
Just remember to check store policy before you purchase and ask for it in writing that you can have at least store credit if item is faulty..this is the new one just released,we specificallly waited..$299.00 it worked well before it died..lol..rest of story available in communities forum under perth or WA if interested..