I went back this morning. Big mistake.
It was fine at first. I got there & signed in with my membership number. On the play group web site it says under membership benefits that it covers attendance & nothing else on the subject.
I saw another mum from Tuesday & Thursday group and went to say hi. It was her first time on a Friday & she was made to feel even worse than me! She was told one of the organisers wasn't there yet & when she arrived she might ask her to leave!
So she was in the same tough spot as me last week. Her son had just seen all the other kids and the toys & was ready to play so she couldn't just leave then as it would upset him.
We sat through the music part, she left towards the end of music as her son is a bit older & didn't get into the nursery rhymes, we stayed for morning tea then free play. Then the organiser comes to tell me I need to pay! No hi how are you, straight to "Tammy I see you signed in but you need to pay your $4". She really speaks down to people. It's hard to write how condescending she is. She uses this quiet slow tone like she's talking to a toddler. It's just as rude as being sharp & abrupt. I said I put down my membership number because I paid online. She says that covers insurance but I still need to pay $4 each week. She said she told me last week it was free for that day but this week I would have to pay. She didn't. She said because I was there I could stay but they would have to call to tell me if there was space for us. They never called so I went back and I thought I had paid what I needed to. She just kept telling me no that's just insurance you have to pay like I was stupid & should know that. I said no we just won't come. Grabbed ds and left without helping pack up.
I rang the play group number & asked about the money. They said some groups still charge to covet rent, tea & coffe etc. that's fine but its not clear online. They are going to look into the wording & change it. I also told them that they are making new mums feel unwelcome. Me & now two others I know of. They seem to have a clique of regular mums so who cares about new ones? She asked me which exact group so she could have a word.
Glad they are doing what they can but she really got under my skin! Just had to let it out a bit.